Contact Us

Welcome to House of Panther's Contact Page! We’d love to hear from you. Whether you have questions about our collections, need support with an order, or just want to say hi, we’re here for you.

Get in Touch

Email: palanor.care@gmail.com
Phone: 9400450395 , 8054340019

Merchant Legal entity name: JOYAL SHINE
Registered Address: Pulparambil H, Memadangu P.O, Arakuzha, Muvattupuzha, Kerala, PIN: 686672
Operational Address: Pulparambil H, Memadangu P.O, Arakuzha, Muvattupuzha, Kerala, PIN: 686672
Telephone No: 9400450395
E-Mail ID: palanor.business@gmail.com

Customer Support Hours

Monday - Friday: 9 AM - 6 PM (IST)
Saturday - Sunday: 10 AM - 10 PM (IST)

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FAQs

1. How long will it take to receive my order?

We aim to deliver all orders within 5-7 business days after processing. Please note that processing takes 1-3 business days before your order is shipped. Delivery times may vary based on location and other external factors.

2. What is your return policy?

We accept returns within 7 days of delivery. Items must be unworn, unwashed, and in their original condition with tags attached. Returns that do not meet these conditions may not be accepted.

3. Do I need to pay for return shipping?

No, return shipping is on us! If you're not satisfied with your purchase, simply initiate a return, and we’ll cover the shipping costs.

4. When will I receive my refund?

Once we receive and inspect your return, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method.